Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Koger

Manager
Somerset,KY

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shift Manager

Burger King
09.2022 - 09.2023
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised 10 to 15 employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front and back line crew members.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Cross-trained crew members on different duties to increase coverage.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.

Housekeeper / Cook

Eagle Hardwoods
01.2023 - 07.2023
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Cleaned office bathrooms daily.
  • Cleaned bathrooms and break rooms inside plant work area.
  • Prepared and served lunch to 30+ office staff and plant supervisors daily.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Prepared meals and deserts for 15 to 45 special guests weekly.

Caregiver

Adanta
06.2009 - 02.2012
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Administered medications in accordance with doctor's instructions.
  • Delivered top-notch care for 4 children with developmental disabilities, both physical and mental.

Certified Nursing Assistant /Certified Medication Technician

Fair Oaks Health System
06.2003 - 01.2011
  • Worked skilled wing which had 32 residents that required higher level of assistance and care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Assisted with physician's orders and filed monthly medical records.
  • Assisted with monthly MARs, TARs, and Assistance books.

Education

Restaurant Management - Restaurant And Food Services Management

ANSI - CFP
Chicago, IL
10.2023

Med Tech Certification - Medication Administration

Bowling Green Technical College
Glasgow, KY
11.2007

High School Diploma -

Russell County High School
Russell Springs, KY
05.2003

Skills

  • Interpersonal Skills
  • Opening and Closing Procedures
  • Accurate Money Handling
  • Staff Supervision
  • Management Information Systems
  • Safety Procedures
  • Customer Service
  • POS Terminal Operation
  • ServSafe Manager/Food Manager
  • Kitchen Equipment Operation and Maintenance
  • Safe Food Handling

Certification

  • ServSafe Certification, October 1, 2023

Timeline

Housekeeper / Cook

Eagle Hardwoods
01.2023 - 07.2023

Shift Manager

Burger King
09.2022 - 09.2023

Caregiver

Adanta
06.2009 - 02.2012

Certified Nursing Assistant /Certified Medication Technician

Fair Oaks Health System
06.2003 - 01.2011

Restaurant Management - Restaurant And Food Services Management

ANSI - CFP

Med Tech Certification - Medication Administration

Bowling Green Technical College

High School Diploma -

Russell County High School

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