Samantha Moore
Frankfort,KY
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Offering excellent communication and organizational skills, eager to learn and develop in professional office environment. Brings foundational understanding of administrative tasks and utilizes office software and document management systems. Ready to use and develop data entry and scheduling skills in a clerical role.
Experienced with operating and maintaining production machinery to ensure smooth operations. Utilizes keen attention to detail and safety protocols to maintain high-quality standards. Knowledge of teamwork dynamics and efficient workflow management.
Bringing compassion and reliability, knowledgeable about animal care and handling, including feeding and cleaning routines. Possesses skills in maintaining clean and safe environments while ensuring animals' well-being. Dedicated to making positive impact through compassionate care and attention to detail.
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Frankfort, KY
11.2024 - Current
- Provided excellent customer service in fast-paced environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Kennel Technician
Tin Woof Inn
Frankfort, KY
03.2024 - 05.2024
- Assisted in daily feeding and care of kennel animals to ensure proper nutrition and hygiene.
- Maintained cleanliness of kennel facilities, including regular cleaning of enclosures and common areas.
- Monitored animal behavior for signs of distress or health issues, reporting concerns to senior staff.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Assembly Line Production Worker
Hayashi Telempu North America
Frankfort, KY
08.2021 - 09.2023
- Operated assembly line machinery to produce quality products efficiently.
- Assisted in the setup and teardown of production equipment as needed.
- Conducted quality checks on finished products to ensure compliance with standards.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Increased product quality through thorough inspection of assembled items before packaging.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Operate production machinery under supervision to ensure efficient workflow
- Mentored new team members, fostering a positive work environment that encouraged professional growth.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Set up machining, performed required maintenance and made adjustments to machines.
- Supervised production staff of
- 4-6.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
Crew Trainer
McDonald's
Frankfort, KY
10.2019 - 02.2022
- Trained new crew members on operational procedures and customer service standards.
- Collaborated with management to identify training needs and develop solutions.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Receptionist
Phillips Landscaping company
Versailles, KY
03.2010 - 06.2015
- Answer, Screen, and Forward any incoming calls while providing basic information when needed
- Receive and sort any daily mail/deliveries
- Filing, photocopying, scanning and faxing important documents and customers information.
- Setting, confirming and cancelling appointments.
- Advertising the business
- Greeted visitors and directed them to appropriate personnel, enhancing office flow.
- Organized and maintained front desk area for efficient operations and welcoming environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Cashier/Customer Service
Wendys
Frankfort, KY
03.2006 - 08.2008
- Cashier, order taker, greeting customers and addressing any questions or concerns
Cashier
Wendys
Frankfort, KY
08.2003 - 11.2004
- Cashier( Took orders and exchanged money
- I sometimes made sandwiches
- Help Opened the store in the mornings and helped with food prep
- Wished dishes and cleaned
- I also helped with closing the store as needed.
Education
High school diploma or GED - undefined
Bluegrass Community and Technical College
Lexington, KY03-2017
Skills
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Drive-thru operations
- Scheduling appointments
- Appointment scheduling
- Microsoft Excel
- Administrative tasks
- File organization
- Quality control
- Document typing and formatting
Certification
- Food Handler Certification
- Certified Quality Inspector
Languages
English
Timeline
Crew Member
McDonald's
11.2024 - Current
Kennel Technician
Tin Woof Inn
03.2024 - 05.2024
Assembly Line Production Worker
Hayashi Telempu North America
08.2021 - 09.2023
Crew Trainer
McDonald's
10.2019 - 02.2022
Receptionist
Phillips Landscaping company
03.2010 - 06.2015
Cashier/Customer Service
Wendys
03.2006 - 08.2008
Cashier
Wendys
08.2003 - 11.2004
High school diploma or GED - undefined
Bluegrass Community and Technical College