Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Guichos Restaurant
San Clemente, CA
09.2022 - 08.2023
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Park Aide
California Department Of Parks And Recreation
San Clemente, CA
05.2022 - 08.2022
Stayed organized and aware of schedules to execute successfully booked events.
Supported emergency response efforts by effectively communicating critical information to relevant personnel.
Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
Utilized strong problem-solving skills to address visitor complaints, resulting in improved overall satisfaction rates.