Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Samantha Muschynka

Boothwyn,PA

Summary

Dynamic Patient Service Representative with a proven track record at Main Line Health, excelling in electronic health records and appointment scheduling. Recognized for enhancing patient satisfaction through effective communication and meticulous insurance verification. Adept at managing data entry and payment processing, ensuring seamless operations and improved service delivery.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

Main Line Health
Concordville, PA
01.2024 - Current
  • Answered incoming calls in a professional manner.
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Inputted patient demographic data into electronic health record system.
  • Ensured all necessary paperwork was completed prior to patient visits.
  • Verified insurance information, collected payments, and scheduled appointments.

Floral Manager

Acme Markets, Inc
Media, PA
03.2022 - 12.2023
  • Designed unique displays for holidays or special occasions that increased sales volume significantly.
  • Analyzed financial data regularly to assess performance levels; identified areas needing improvement in order to increase profitability.
  • Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
  • Supervised a team of florists, providing guidance on design techniques, customer service strategies, and product knowledge.

Education

Bachelor of Arts - Criminal Justice & Sociology

La Salle University
Philadelphia, PA
05-2018

High School Diploma -

Upper Darby High School
Drexel Hill, PA
06-2014

Skills

  • Electronic health records
  • Appointment scheduling
  • Insurance verification
  • Payment processing
  • Patient data entry
  • Customer service

Affiliations

  • Member of the Delta Phi Epsilon Sorority

Timeline

Patient Service Representative

Main Line Health
01.2024 - Current

Floral Manager

Acme Markets, Inc
03.2022 - 12.2023

Bachelor of Arts - Criminal Justice & Sociology

La Salle University

High School Diploma -

Upper Darby High School
Samantha Muschynka