Samantha Myers
Orlando,FL
Summary
Dedicated and compassionate nursing student pursuing an Associate Degree in Nursing at Seminole State College with hands-on clinical experience in medical-surgical and mental health settings. Skilled in patient care, communication, and teamwork, with a strong commitment to delivering safe, evidence-based, and empathetic care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Optum
04.2024 - Current
- Educated approximately 30 clients per day on complex health policies, building skills in clear communication and patient education.
- Assessed client needs and provided individualized solutions, demonstrating critical thinking and care planning.
- Maintained strict confidentiality with sensitive records, reflecting strong ethics and HIPAA awareness.
- Built trusting relationships with diverse clients through empathy, active listening, and support.
Learning and Development & Project Specialist
Asurion
01.2020 - 02.2024
- Designed and facilitated training programs, building strong communication and teaching skills transferable to patient education.
- Assessed learning needs and adapted instruction to support a group of 24 diverse learners per class, demonstrating critical thinking and flexibility.
- Collaborated with teams and provided coaching and support, reflecting leadership, teamwork, and interpersonal strengths.
- Coordinated multiple projects and priorities, demonstrating strong organization and time-management skills.
- Prepared reports and maintained documentation with accuracy, reflecting attention to detail essential in healthcare.
Supervisor of Operations
Asurion
08.2017 - 01.2020
- Supervised and coached a team of 20 or more employees, fostering leadership, accountability, and effective communication transferable to healthcare teams.
- Managed daily operations, prioritized tasks, and resolved issues in fast-paced environments, demonstrating adaptability and problem-solving skills.
- Monitored performance metrics and provided feedback, reflecting attention to detail and commitment to continuous improvement.
- Ensured compliance with company standards and policies, aligning with the emphasis on patient safety, ethics, and healthcare regulations.
- Collaborated across departments to coordinate workflow, highlighting strong teamwork and coordination skills.
Education
Associate Degree In Nursing - Nursing
Seminole State College of Florida
Altamonte Springs, FL08.2026
Bachelor of Arts - Anthropology
University of Florida
Gainesville, Florida05.2016
Skills
- Leadership
- Experience with EPIC
- Patient care
- Patient assessment
- Time management
- Patient advocacy
- Patient education
- Administering Medication
- Clinical proficiency
- Patient safety
- Critical thinking
Affiliations
Student Nursing Association- Mentor
Certification
Basic Life Support Certification
Licensed Life, Health, and Annuities Insurance Agent
Timeline
Insurance Agent
Optum
04.2024 - Current
Learning and Development & Project Specialist
Asurion
01.2020 - 02.2024
Supervisor of Operations
Asurion
08.2017 - 01.2020
Associate Degree In Nursing - Nursing
Seminole State College of Florida
Bachelor of Arts - Anthropology
University of Florida
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