SAMANTHA PHILLIPS
Toledo,OH
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
Driver
DOORDASH
03.2025 - Current
- Provided friendly and courteous customer service.
- Demonstrated strong time management skills by effectively prioritizing deliveries.
Newspaper Carrier
THE TOLEDO BLADE
11.2023 - 04.2025
- Prepare and deliver newspapers in a timely manner.
- Provided efficient and outstanding service to customers.
Analytical Technician
PLASTIC TECHNOLOGIES, INC
07.2022 - 07.2023
- Perform various analytical tests on a variety of plastic products.
- Input data to be submitted to clients from the testing findings.
Quality Technician, Backup Quality Technician/Packer/Inspector
PREFORM TECHNOLOGIES, LLC
06.2020 - 06.2022
- Conduct quality checks on finished plastic products.
- Inspect and pack plastic bottles.
Newspaper Carrier
THE TOLEDO BLADE
09.2010 - 01.2020
- Prepare and deliver newspapers in a timely manner.
- Provided efficient and outstanding service to customers.
Education
High School - undefined
CARDINAL STRITCH HIGH SCHOOL
OREGON, OH05.2009
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Computer proficiency
- Conflict resolution
- Professional telephone demeanor
- Microsoft Office Suite
- Prioritization
- Technical support
Timeline
Driver
DOORDASH
03.2025 - Current
Newspaper Carrier
THE TOLEDO BLADE
11.2023 - 04.2025
Analytical Technician
PLASTIC TECHNOLOGIES, INC
07.2022 - 07.2023
Quality Technician, Backup Quality Technician/Packer/Inspector
PREFORM TECHNOLOGIES, LLC
06.2020 - 06.2022
Newspaper Carrier
THE TOLEDO BLADE
09.2010 - 01.2020
High School - undefined
CARDINAL STRITCH HIGH SCHOOL
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