Samantha Sanchez
The Bronx,NY
Summary
Gifted Hairstylist's Assistant with excellent customer service and product promotion skills. Motivated to aid hairstylists by preparing foils and dyes, cleaning styling tools and scheduling appointments. Experienced in processing transactions and greeting clients. Well-qualified Beauty Advisor and Sales Associate familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
03.2023 - 04.2024
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Hairstylist's Assistant
Salons by JC
03.2021 - 11.2022
- Assisted hairstylist with washing, blow-drying and styling.
- Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
- Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
- Readied foils and mixed color and other chemicals to prepare for hair coloring, bleaching and highlighting.
- Scheduled appointments for clients by booking time slots based on requested services and stylist availability.
- Assisted hair stylists with colorwork by applying base colors and toners.
Retail Sales Associate
JCPenney
07.2018 - 10.2021
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Greeted customers to determine wants or needs.
- Used product knowledge to suggest items to match client needs.
Cosmetic Beauty Advisor
Ulta Cosmetics
10.2019 - 12.2020
- Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Recommended merchandise based on expert product knowledge and client preferences.
- Finalized purchases and processed payments.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2018
Skills
- Product knowledge
- Innovative hairstyling techniques
- Payment processing expertise
- Marketing understanding
- Makeup and skincare
- Color matching master
- Customer Service
- Customer Engagement
- Organization and Multitasking
Timeline
Beauty Advisor
Sephora
03.2023 - 04.2024
Hairstylist's Assistant
Salons by JC
03.2021 - 11.2022
Cosmetic Beauty Advisor
Ulta Cosmetics
10.2019 - 12.2020
Retail Sales Associate
JCPenney
07.2018 - 10.2021
High School Diploma -
Herbert H Lehman High School
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