Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samantha Tarin

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

El Dorado Bakery 3
11.2021 - Current
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

The Buckle
09.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Albuquerque High School
Albuquerque, NM
05.2024

Skills

  • Check Payment Processing
  • Teamwork and Collaboration
  • Stocking and Replenishing
  • Dining Customer Service
  • Price Memorization
  • Cash Handling
  • Upselling Techniques
  • Complex Problem-Solving
  • Complaint Resolution
  • Adaptable and Flexible
  • Guest Satisfaction
  • Accuracy and Efficiency
  • Listening Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

Albuquerque Public Schools Background Clearance

Timeline

Sales Associate

The Buckle
09.2023 - 12.2023

Waitress

El Dorado Bakery 3
11.2021 - Current

Albuquerque High School

Similar Profiles

CREATE PROFILE
Samantha Tarin