Summary
Overview
Work History
Education
Skills
Accomplishments
References Available
Languages
Timeline
Generic

Samantha Trinidad

Southern California,CA

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.

Overview

5
5
years of professional experience

Work History

Community Manager- Lease Up

Greystar Management Services
06.2023 - Current
  • Enhanced online community engagement by creating and implementing tailored content strategies.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
  • Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Community Manager

Redlands Park Apartments
11.2021 - 06.2023
  • Enhanced online community engagement by creating and implementing tailored content strategies.
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Bookkeeper

McCarthy Ranch
04.2021 - 10.2021
  • Review Check Requests for proper GL coding, vendor identification
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Prepare monthly financial reports including Balance Sheet, Income and Expense Statements, Statement of Changes in Fund Balances (Operating & Reserve), and schedules for Prepaid Expenses, Reserves, Deficit Funding, and Insurance.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Senior Bookkeeper

Circa Management Inc
04.2019 - 04.2021
  • Oversee daily operations of accounting to include Accounts Payable & Accounts Receivable for 5 entities
  • Manage 15 bank accounts and reconciliation of each one based on monthly budgets
  • Prepare Monthly Financial Reports to include Income Statements & Variance Reports for Ownership, CFO & Lender Compliance
  • Accounts Payable & Accounts Receivable for each property account to include Income & Expense Account audits
  • Vendor Payments, property management commission checks, owner draws, tenant security refunds, utility payments, petty cash and management payments
  • Semi Monthly Payroll Audit & Payroll Billing via Shift2Work & ADP.

Education

High School Diploma -

Bloomington High School
Bloomington, CA
06.2007

Skills

  • Amenities Expertise
  • Property Tours
  • Property Tours and Inspections
  • Tenant and Eviction Laws
  • Financial Budgeting and Reporting
  • Daily Operations Management
  • Team Training
  • Business Development
  • Expertise in Yardi, Real Page
  • Expertise in Payroll: ADP, Dayforce, Paychex
  • Community Engagement
  • Conflict Resolution

Accomplishments

  • Achieved Certified Training Associate of the Year 2016.
  • Assistant District Manager of the Year Nominee 2017
  • Certified RISE Mentor 2024

References Available

True

Languages

Spanish
Professional Working

Timeline

Community Manager- Lease Up

Greystar Management Services
06.2023 - Current

Community Manager

Redlands Park Apartments
11.2021 - 06.2023

Bookkeeper

McCarthy Ranch
04.2021 - 10.2021

Senior Bookkeeper

Circa Management Inc
04.2019 - 04.2021

High School Diploma -

Bloomington High School
Samantha Trinidad