Dedicated professional with strong customer service and communication skills. Experienced in appointment scheduling and inventory management, driving client satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Assistant and Receptionist
The Lemon Tree Hair Salon
New Hyde Park, New York
08.2022 - Current
Coordinated client appointments and managed bookings to ensure optimal scheduling.
Delivered outstanding customer service to foster client satisfaction and loyalty.
Maintained cleanliness and organization of salon tools and workstations.
Handled cash register transactions and processed client payments efficiently.
Restocked products and supplies to maintain inventory levels.
Managed incoming calls and responded to emails, faxes, and inquiries from customers and vendors to ensure effective communication.
Maintained positive working relationship with fellow staff and management.
Employee
Dolce Gelateria
Franklin Square, New York
09.2024 - 12.2024
Handled customer requests and inquiries to enhance overall satisfaction.
Delivered attentive service to customers in person and via phone.
Collaborated with diverse coworkers to achieve goals and resolve product and service issues.