Samantha White
Sugar City
Summary
A well-organized receptionist with experience in front desk operations at Madison Ridge Chiropractic. Proven ability in multitasking and prioritization, enhancing patient satisfaction through effective scheduling and client interactions. Skilled in staff supervision and training, fostering a collaborative environment that promotes efficiency and high-quality service.
Overview
6
6
years of professional experience
Work History
Receptionist
Madison Ridge Chiropractic
05.2025 - Current
- Answered phones promptly and directed calls accordingly.
- Assisted with onboarding new clients and paperwork completion.
- Managed multiple tasks at a time.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Leader
FatCats
05.2025 - 03.2026
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts between employees to maintain positive and productive work environments.
Chiropractic Assistant
Madison Ridge Chiropractic
01.2020 - 01.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with medical treatments and entered information in patient records and charts.
Education
High School Diploma -
Madison High School
Rexburg, IDNo Degree - Radiographic Science
Idaho State University
Pocatello, ID05-2028
Skills
- Scheduling
- Multitasking and prioritization
- Time management
- Front desk operations
- Staff supervision
- Appointment scheduling
- Greeting clients
Timeline
Receptionist
Madison Ridge Chiropractic
05.2025 - Current
Shift Leader
FatCats
05.2025 - 03.2026
Chiropractic Assistant
Madison Ridge Chiropractic
01.2020 - 01.2022
High School Diploma -
Madison High School
No Degree - Radiographic Science
Idaho State University