Samantha Ivy Johnson
Pueblo,Co
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any given roll.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Crew member
Mcdonalds, Northern/blvd
08.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Waitress
Sushi Garden, Ivywood
03.2023 - 06.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Crew member
Dunkin’, Elizabeth
07.2023 - 10.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Kept workstation and area around workstation neat and clean.
Private Nanny
Care.com Inc
Pueblo, CO
11.2023 - 08.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Sales Associate
T Mobileretailer
Cañon City, CO. Pueblo West, Co. Pueblo, Co.
08.2024 - 02.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Goal Highschool, Pueblo West
05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash handling
- Flexible schedule
- Cash register operation
- Verbal/written communication
- Sales expertise
- Sales strategies
- POS system operation
- Upselling
LANGUAGES
English.
Timeline
Sales Associate
T Mobileretailer
08.2024 - 02.2025
Private Nanny
Care.com Inc
11.2023 - 08.2024
Crew member
Dunkin’, Elizabeth
07.2023 - 10.2023
Waitress
Sushi Garden, Ivywood
03.2023 - 06.2023
Crew member
Mcdonalds, Northern/blvd
08.2022 - 03.2023
High School Diploma -
Goal Highschool, Pueblo West