Samarie Duarte
Glendora,CA
Summary
Motivated Inside Sales Representative excelling in surpassing outbound call performance benchmarks. Increased sales through expert customer outreach and established productive business relationships by fostering rapport. Background in food service enhanced skills in food preparation, customer service, and sanitation, contributing to improved cleanliness standards and team efficiency.
Overview
1
1
Language
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Inside Sales Representative
Patton’s
Baldwin Park, California
02.2024 - 05.2026
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Generated leads through cold calling potential clients.
- Coordinated follow-up communications to nurture leads and enhance customer engagement.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Cross-sold additional products or services based on customer needs.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Assisted customers with inquiries and resolved issues to ensure satisfaction.
- Followed up on pending orders and inquiries in a timely manner.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Taco Bell Team Member
Taco Bell
Azusa, California
01.2023 - 02.2024
- Provided excellent customer service in fast-paced environment during peak hours.
- Prepared food items according to Taco Bell's standards and guidelines.
- Operated cash registers, processed transactions, and handled customer inquiries efficiently.
- Followed food safety protocols to ensure quality and compliance with health regulations.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted in training new team members on operational procedures and customer service standards.
- Stocked supplies and ingredients, ensuring availability for daily operations and menu items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Food Service Worker
Azusa Pacific University Dining Services
Azusa, California
07.2022 - 12.2022
- Prepared and served meals in a fast-paced dining environment.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with team members to ensure efficient food service operations.
Barista/Cashier
Azusa Pacific University Dining Services
Azusa, California
07.2022 - 12.2022
- Prepared and served a variety of coffee beverages to customers.
- Operated cash register and handled customer transactions efficiently.
- Monitored inventory levels and restocked supplies as needed throughout the day.
- Followed food safety guidelines to maintain a safe serving environment.
Education
Associate of Science - Sociology/Social Work
Mt. San Antonio College
Walnut, CA 01.2025 - 08.2026
Minarets Charter High School
O'Neals, CASkills
- Cold calling
- Sales negotiation
- Sales order management
- Customer service
- Relationship building
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
- Inventory management
- Email and phone etiquette
Languages
Spanish
Professional
References
References available upon request.
Timeline
Associate of Science - Sociology/Social Work
Mt. San Antonio College
01.2025 - 08.2026
Inside Sales Representative
Patton’s
02.2024 - 05.2026
Taco Bell Team Member
Taco Bell
01.2023 - 02.2024
Food Service Worker
Azusa Pacific University Dining Services
07.2022 - 12.2022
Barista/Cashier
Azusa Pacific University Dining Services
07.2022 - 12.2022
Minarets Charter High School