Sambatu Dabi
Des Moines,IA
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
04.2024 - 02.2025
- Provided exceptional customer service by greeting and assisting customers with menu selection including donut, breakfast items, and beverage options, making positive and efficient guest experience and creating a welcoming atmosphere.
- Handled cash and card transaction with courteous service at the window and front counter.
- Maintained a clean and organized work space; restocked food, beverages, other supplies and collaborated with team members to support continuous operations during peak hours.
- Managed multiple work stations-including food preparation, drink station, and drive-through window- ensuring fast, efficient, and friendly service.
- Prioritized drive-through orders while also balancing in store, mobile, and delivery (DoorDash) ticket ensuring excellent order times and customer satisfaction.
Production Worker
Hy-Vee Fresh Commissary
09.2023 - 11.2023
- Worked on the manual pizza production line, from preparing pizza by hand to packaging finished products for distribution to Hy-Vee grocery stores.
- Followed strict safety protocols and sanitation standards, including proper handwashing, glove use,and dressing appropriately for cold environment and guidelines to maintain a safe working environment.
- Assisted in other departments as needed to support overall warehouse operations.
- Collaborated with team members to ensure steady production flow, and meet daily production targets effectively.
Education
High School Diploma -
Soldan International Studies High School
918 Union Blvd. St. Louis, MO05-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Communication
- Attention to detail
- Integrity and honesty
Timeline
Crew Member
Dunkin' Donuts
04.2024 - 02.2025
Production Worker
Hy-Vee Fresh Commissary
09.2023 - 11.2023
High School Diploma -
Soldan International Studies High School