Dynamic leader with 10+ years of experience aligning sales, operations, and customer experience to drive performance and growth. Proven ability to lead teams, improve systems, and execute strategic plans that strengthen results, develop people, and enhance overall business performance.
Overview
19
19
years of professional experience
Work History
Sales Manager
Schuber Mitchell Homes
09.2024 - Current
Lead sales team operations, coaching performance and driving accountability through weekly 1:1s, training, and structured processes.
Oversee forecasting, pipeline management, and closing schedules while aligning sales strategy with construction, marketing, and leadership.
Align product, market strategy, and customer experience while strengthening key relationships to maximize team performance.
Key Account Manager
Cintas
02.2024 - 09.2024
Manage and grow high-value accounts, driving retention, revenue expansion, and long-term client relationships.
Coordinate cross-functional teams to ensure service excellence, operational alignment, and customer satisfaction.
Identify and implement process improvements to enhance efficiency and overall client experience.
Business Development
OzarksGo
10.2022 - 02.2024
Develop strategic partnerships with builders, developers, and municipalities to drive market expansion and customer acquisition.
Managed contract lifecycle from negotiation through implementation, ensuring compliance and timely delivery.
Aligned sales commitments with operational execution through collaboration with internal teams and stakeholders.
National Sales Strategy & Program Manager
Cox Communications
07.2016 - 10.2022
Corporate Market Director
American Heart Association
08.2015 - 09.2016
Director of Communications & Community Relations
Champions for Kids
05.2014 - 08.2015
Public & Government Affairs Specialist
Cox Communications
09.2007 - 05.2014
Education
B.A. - Public Relations, Marketing and Mass Communications, Spanish
University of Central Arkansas
Skills
Team Leadership
Talent Development
Performance Management
Strategic Execution
Operational Alignment
Cross-Functional Collaboration
Sales Forecasting
Pipeline Management
Process Improvement
Systems Optimization
Customer Experience
Quality Assurance
Stakeholder Relations
Market Strategy
Community Engagement
Timeline
Sales Manager
Schuber Mitchell Homes
09.2024 - Current
Key Account Manager
Cintas
02.2024 - 09.2024
Business Development
OzarksGo
10.2022 - 02.2024
National Sales Strategy & Program Manager
Cox Communications
07.2016 - 10.2022
Corporate Market Director
American Heart Association
08.2015 - 09.2016
Director of Communications & Community Relations
Champions for Kids
05.2014 - 08.2015
Public & Government Affairs Specialist
Cox Communications
09.2007 - 05.2014
B.A. - Public Relations, Marketing and Mass Communications, Spanish