Samuel Butler
Davis,CA
Summary
Enthusiastic and Hard working while staying focused on tasks. Great at addressing customer requests and concerns to provide information and options. Focused on exceeding expectations to improve customer loyalty. Great in handling difficult situations through resourcefulness and adaptability.
Overview
10
10
years of professional experience
Work History
Tasting Room Manager
Davis Beer Shoppe
12.2021 - Current
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Contributed to successful themed nights by creating specialty music nights.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Tasting Room Associate
Berryessa Gap Vineyards
09.2020 - 01.2023
- Developed strong product knowledge to provide accurate information about the winery''s offerings to customers.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
Territory Sales Representative
Hiossen Dental Implants
02.2018 - 01.2020
- Guided Doctors through the benefits of placing implants
- Managed a territory of 4 towns across Sacramento and planned routes accordingly.
- Develop relationships with customers to drive sales.
- Assisted in educational training seminars and product demonstrations to help doctors better under dental implants.
- Set up appointments with potential and current customers to discuss new products and services.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Sales Representative
V3 Electric
09.2017 - 02.2018
- Learned, referenced and applied product knowledge information.
- Assisted customers in person and via telephone.
- Educated potential clients on the benefits of solar.
Sales Representative
AutoNation Mazda/Subaru Roseville
01.2017 - 09.2017
- Maintained and organized a customer database.
- Two week sales ignition training, learning how to provide quality customer service and proper follow up.
- Consistently met or exceeded sales goals.
- provided customers with transparent and no pressure buying experience.
Server
The Old Spaghetti Factory
04.2016 - 01.2017
- Maintained complete knowledge of restaurant menu, including daily specials.
- Displayed enthusiasm and knowledge about the restaurant\'s menu and products.
- Skillfully promoted items on beverage lists and restaurant specials.
- Assisted with guest orders and restaurant cleanliness.
Host / Bus / Expo
Zov's
06.2014 - 02.2015
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Assisted co-workers whenever possible.
- Consistently provided professional, friendly and engaging service.
Education
High School Diploma -
Bella Vista High School
Fair Oaks, CAAssociate of Arts - Computer Science
Folsom Lake College
Folsom, CASkills
- Guest Relations
- Client Account Management
- Product Sales
- Business Development
- Market Research
- Technical Aptitude
- Adaptability
- Time management
- Strong communication
- Goal setting
- Networking abilities
- Self-motivation
Timeline
Tasting Room Manager
Davis Beer Shoppe
12.2021 - Current
Tasting Room Associate
Berryessa Gap Vineyards
09.2020 - 01.2023
Territory Sales Representative
Hiossen Dental Implants
02.2018 - 01.2020
Sales Representative
V3 Electric
09.2017 - 02.2018
Sales Representative
AutoNation Mazda/Subaru Roseville
01.2017 - 09.2017
Server
The Old Spaghetti Factory
04.2016 - 01.2017
Host / Bus / Expo
Zov's
06.2014 - 02.2015
High School Diploma -
Bella Vista High School
Associate of Arts - Computer Science
Folsom Lake College
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