Samuel Gibson
Mount Laurel,NJ
Summary
Seasoned Customer Associate with two years of experience dedicated to providing highest quality service and making customers feel welcome. Timely and situationally aware employee dedicated to supporting a productive work environment.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
07.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Cashier
Lee's Hoagies
08.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Lenape High School
Medford, NJ06.2023
No Degree -
AAA International Bartending School
Cherry Hill, NJ06.2023
Skills
- POS Systems and Ordering Platforms
- Verbal Communication
- Exceptional Communicator
- Customer Service and Assistance
- Coffee and Tea Preparation
- Heavy Lifting Capacity
- Maintain Food Safety
- Cleaning and Sanitation
- Fast-Paced Environment
- Accurate Cash Handling
- Food and Safety Standards
- Beverage Service
Timeline
Customer Service Associate
Wawa
07.2022 - Current
Cashier
Lee's Hoagies
08.2021 - 03.2022
High School Diploma -
Lenape High School
No Degree -
AAA International Bartending School
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