Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Jacob

South Dennis,Massachusetts

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

2
2
years of professional experience

Work History

Shift Leader

The Bagel Dudes
05.2023 - 11.2023
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Lead

Walgreens
10.2022 - 03.2023
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.

Master Barista

Starbucks
09.2021 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

GED -

PSI
South Dennis
12.2023

Skills

  • Production Reporting
  • Customer Service Management
  • Staff Education and Training
  • Problem-Solving
  • Conflict Resolution
  • POS System Operation
  • Complaint Resolution
  • Team Supervision

Timeline

Shift Leader

The Bagel Dudes
05.2023 - 11.2023

Shift Lead

Walgreens
10.2022 - 03.2023

Master Barista

Starbucks
09.2021 - 08.2022

GED -

PSI

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Samuel Jacob