Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samuel Sanchez

houston ,TX

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Katy Dermatology
Katy, TX
09.2023 - 04.2024
  • Handled sensitive information in a confidential manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Scheduled and confirmed appointments for clients and staff.

Coaching Staff Member

Tailored Brands Inc.
Richmond, TX
03.2016 - 10.2022
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Education

Associate of Science - Diagnostic Medical Sonography

Wharton County Junior College
Wharton, TX
01-2034

High School Diploma -

George Bush High School
Richmond, TX
2014

Skills

  • Office Administration
  • Spreadsheet tracking
  • File Organization
  • Appointment confirmation
  • Customer Service
  • Departmental support
  • Office Organization
  • Warehouse Organization
  • Loading and unloading
  • Supply Ordering
  • Shipping and receiving

Languages

English
Professional
Spanish
Limited

Certification

  • Associate of science

Timeline

Front Desk Receptionist

Katy Dermatology
09.2023 - 04.2024

Coaching Staff Member

Tailored Brands Inc.
03.2016 - 10.2022

Associate of Science - Diagnostic Medical Sonography

Wharton County Junior College

High School Diploma -

George Bush High School

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Samuel Sanchez