Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Logistics Account Executive
Total Quality Logistics Inc.
11.2023 - 03.2024
Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
Managed approximately 500 inbound and outbound calls weekly.
Front End Associate
Trumbull Country Club
05.2021 - 08.2022
Excelled in providing clients with a memorable experience and fulfilled all requested tasks efficiently
Proactively followed up with each customer to promote quality and assurance standards
Consistently received positive client evaluations and notes of appreciation
Implemented the best business practices to streamline golf course maintenance procedures
Ability to work in a fast-paced environment with adverse conditions.
Banquet Server
Avalon Country Club
05.2019 - 08.2019
Provided high-quality service and support to ensure customer satisfaction
Worked as a team to process and manage the order flow to ensure accuracy and on-time delivery
Cultivated impactful relationships with customers
Demonstrated the ability to maintain organized in a hectic environment.
Education
Bachelor of Business Administration in Management -
University of Kentucky
Lexington, KY
05.2023
Skills
Logistics Analysis
Demand forecasting
Customer Service
Customer Relations
Microsoft Excel
Communication
Organization
Certification
Sales Certification, Gatton School of Business and Economics Workshop, 02/2023, Lexington, KY, Mastered key concepts in sales including strategy development, establishing goals, sales planning, selling methodology, pipeline management, forecasting, planning, and results.
Activities And Affiliations
Brotherhood Chairman for the Fraternity of Phi Gamma Delta
Served as the T-Shirt Chairman for Phi Gamma Delta
Helped brothers with the Out of Darkness Suicide Awareness Walk at the University of Kentucky
Affiliations
Brotherhood Chairman for the Fraternity of Phi Gamma Delta
Served as the T-Shirt Chairman for Phi Gamma Delta
Helped brothers with the Out of Darkness Suicide Awareness Walk at the University of Kentucky
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
11.2023 - 03.2024
Front End Associate
Trumbull Country Club
05.2021 - 08.2022
Banquet Server
Avalon Country Club
05.2019 - 08.2019
Bachelor of Business Administration in Management -
Customer Service Coordinator/Customer Account Specialist at Total Quality Logistics (3PL)Customer Service Coordinator/Customer Account Specialist at Total Quality Logistics (3PL)