Samuel Wells
Racine,WI
Summary
Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills. Energetic student eager to apply knowledge of project coordination and completion to achieve company goals. Dedicated to working hard to make positive contributions.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Domino's Pizza
03.2023 - Current
- Worked well with teammates and accepted coaching from the management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked at the front counter, drive-thru, and other areas.
- Took orders, prepared meals, and collected payments.
- Greeted customers at a drive-thru and took food orders.
- Used proper techniques to prepare food and ingredients.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members in achieving goals.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Managed multiple calls and orders 20 times a day
Drive Thru Worker
McDonald's
07.2021 - 07.2021
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Offered exceptional customer service to all guests.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma -
J. I. Case High School
7345 Washington Ave, Racine, WI 5340606.2022
Skills
- Food Serving and Preparation
- Teamwork and Collaboration
- Learning Assessments
- Telephone Etiquette
- Team Collaboration
- Customer Service
- Basic Housekeeping
- Hand Torches
- Mig and Tig Welding
- Time Management
- Money Handling
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Workload Management
Timeline
Assistant Manager
Domino's Pizza
03.2023 - Current
Drive Thru Worker
McDonald's
07.2021 - 07.2021
High School Diploma -
J. I. Case High School
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