Sanam Geranmayeh
St. Petersburg,FL
Summary
Results-oriented Regional Account Manager with a proven track record of driving revenue growth and cultivating strategic partnerships within the Financial Services sector. Specializing in account management, I have successfully expanded client portfolios and exceeded sales targets consistently. In addition to a strong focus on Financial Services, I bring valuable experience supporting Insurance and Life Science organizations. Adept at developing and implementing tailored solutions, I excel in fostering lasting client relationships through effective communication and a deep understanding of industry nuances. With a keen eye for market trends and a commitment to client satisfaction, I am poised to contribute my skills and expertise to drive success in a dynamic and challenging environment.
Overview
3
3
years of professional experience
Work History
Regional Account Manager
FDM Group
St. Petersburg, FL
03.2023 - Current
- Successfully relocated to St. Petersburg, Florida, establishing and expanding a new regional office to drive company growth.
- Developed comprehensive account plans and strategies, achieving revenue targets, and staying informed about market trends.
- Identified and capitalized on opportunities for account expansion and revenue growth, collaborating with the sales team to develop effective upselling and cross-selling strategies.
- Presented proposals and solutions to clients, aligning with their evolving needs and contributing to successful account development.
- Managed and grew client accounts in the Florida region, fostering strong relationships with C-suite stakeholders and providing tailored solutions.
- Consistently exceeded sales targets, opened 2 new clients, and implemented successful account management strategies.
- Collaborated with cross-functional teams internally and externally, ensuring seamless service delivery and client satisfaction.
- Conducted regular business reviews, presenting insights and recommendations for continuous improvement.
- Utilized excellent verbal skills to engage customers and identify their needs effectively.
- Demonstrated a deep understanding of technologies in the operation space, technical space, and business space to facilitate effective communication and solution development.
- Acted as a crucial liaison between clients and internal teams, ensuring prompt resolution of inquiries and issues.
- Implemented proactive strategies to retain clients, minimize churn, and ensure ongoing satisfaction and loyalty.
- Demonstrated a proven ability to manage multiple account projects simultaneously with a sharp attention to detail.
Account Manger II
FDM Group
Charlotte, NC
07.2022 - 03.2023
Account Manager I
FDM Group
Charlotte, NC
07.2021 - 07.2022
Education
Bachelor of Science - Healthcare Management
Appalachian State University
Boone05-2021
Skills
- CRM Proficiency
- Industry Expertise
- Client Engagement
- Team Collaboration
- Multitasking
- Interpersonal Skills
- Adaptability
- Opening and Closing Procedures
- Excellent Communication
- Team Building
- Analytical Thinking
- Organizational Skills
- Adaptability and Flexibility
- Problem-Solving Aptitude
- Effective Customer Upselling
- Self Motivation
- Attention to Detail
- Sales Techniques
Timeline
Regional Account Manager
FDM Group
03.2023 - Current
Account Manger II
FDM Group
07.2022 - 03.2023
Account Manager I
FDM Group
07.2021 - 07.2022
Bachelor of Science - Healthcare Management
Appalachian State University
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