Sanam Roshna
Temecula,CA
Summary
Expert in delivering exceptional customer service in fast-paced environments, ensuring patient satisfaction through efficient check-in and check-out procedures. Skilled in appointment scheduling and payment processing, with a strong focus on maintaining organized patient records and fostering effective communication among staff.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Paris Dental Temecula
Temecula, California
01.2026 - Current
- Greeted patients and visitors to create a welcoming environment and improve patient experience.
- Assisted with patient check-in and check-out procedures to enhance efficiency.
- Managed appointment scheduling using dental practice management software.
- Communicated necessary information between patients and dental staff to enhance service delivery.
- Handled incoming calls and directed inquiries to appropriate staff members to ensure efficient communication.
- Collaborated with dental team to streamline front desk operations.
- Maintained organized patient records and files for easy access.
- Processed cash and card payments accurately at the front desk.
Education
Some College - Business Administration
Mt San Jacinto Community College District
Temecula, CA06-2022
High school diploma -
Redondo Union High School
Redondo Beach, CA06-2018
Skills
- Appointment scheduling
- Schedule coordination
- Payment processing
- Data entry
- Organizational skills
- Customer service
- Collaborative teamwork
- Interpersonal skills
- Effective listening
- Professional phone demeanor
- Detail orientation
- Written communication
Timeline
Front Desk Receptionist
Paris Dental Temecula
01.2026 - Current
Some College - Business Administration
Mt San Jacinto Community College District
High school diploma -
Redondo Union High School