Sanaz Zarvandi
San Jose,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
Work History
Sales Associate
DEFACTO
01.2019 - 12.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted and trained new associates in all cash register responsibilities including balancing, handling purchases,
and organizing cash registers. - Received an average 90% customer satisfaction rating, 10% higher than the company average.
- Responsible for meeting and exceeding individual sales goals, prospecting.
Sales Associate
DORIS
01.2021 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Accounting
Azad University
01.2020
Skills
- Money Handling
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Relationship Building
- Store Organization
Timeline
Sales Associate
DORIS
01.2021 - 01.2024
Sales Associate
DEFACTO
01.2019 - 12.2020
Accounting
Azad University
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