Sandett Bass

Greeted patient at front desk and engaged in pleasant conversations while managing check-in process.

• Collected payments.
• Maintained transaction security by verifying payment cards against identification.
• Entered and updated sensitive patient information during check-ins.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
• Answered patient telephone calls promptly and appropriately handled needs.
• Developed and maintained positive relationships with patients for satisfaction.
• Kept accounts in balance and ran daily reports to verify totals.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

• Wrapped trays, instrument packs, and sets.
• Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
• Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
• Inspected sterile package integrity prior to distribution.
• Verified and maintained proper documents and records for sterilization.
• Picked instruments and supplies for surgeries.
• Recorded biologicals and test results.
• Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
• Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
• Identified parameters and sterilization method required for each item to be sterilized.
• Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
• Ordered and restocked supplies for decontamination and surgical areas.
• Monitored inventory levels to keep all medical equipment properly stocked.

• Counseled and mentored clients on substance use and life choices.
• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Developed and maintained positive relationships with patients to create safe and supportive environment..
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Charted on each patient daily.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Treated clients and families with respect and dignity.
• Maintained patient records, documenting changes in patient condition.
• Took patient blood pressure and pulse rate, reporting findings in health charts.
• Monitored patient behavior and immediately reported changes to supervising physician.