Sandra Hermans
Green Bay,WI
Summary
Dynamic healthcare professional with extensive experience at HSHS St. Mary's Hospital, excelling in records management and patient admissions support. Proven ability to enhance patient flow and satisfaction through streamlined processes. Skilled in database administration and EPIC, with a strong commitment to training and development, fostering a culture of excellence in service delivery.
Overview
2024
2024
years of professional experience
Work History
Registrar
HSHS St. Mary's Hospital
2017 - 05.2023
- Managed patient registration processes to ensure accurate data collection and compliance with hospital policies.
- Coordinated scheduling of appointments, optimizing staff workload and enhancing patient flow efficiency.
- Led training sessions for new registrars, fostering skill development and adherence to best practices.
- Streamlined patient check-in procedures, reducing wait times and improving overall patient satisfaction.
CPR Instructor/Community Training Center Coordinat
HSHS St. Vincent Hospital
11.1996 - 03.2018
- Developed and delivered comprehensive CPR training programs for healthcare staff and community members.
- Evaluated participant performance through practical assessments and provided constructive feedback.
- Ensured compliance with American Heart Association standards and guidelines during training sessions.
- Collaborated with hospital departments to identify specific training needs and tailor courses accordingly.
Education
Business
St. Norbert College
De Pere, WIHigh School Diploma -
West High
Green Bay, WI06-1979
Skills
- Records management
- Admissions support
- Database administration
- EPIC
Timeline
CPR Instructor/Community Training Center Coordinat
HSHS St. Vincent Hospital
11.1996 - 03.2018
Registrar
HSHS St. Mary's Hospital
2017 - 05.2023
Business
St. Norbert College
High School Diploma -
West High