Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
Work History
Office Support Specialist
Clay County Social Services
10.2002 - 07.2012
Provided backup coverage at reception when needed; greeting visitors professionally and directing them accordingly within the organization.
Handled confidential information discreetly while adhering to privacy regulations and company policies regarding data protection.
Increased customer satisfaction by providing professional and courteous service during phone calls, emails, and in-person interactions.
Managed high volumes of incoming correspondence, prioritizing urgent matters for immediate attention and ensuring proper handling of sensitive information.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.