Sandra Salehmaram
Sadaf Restaurant
Woodland Hills,WA
3
Languages
9
years of professional experience
Professional hospitality expert and server leader with proven track record in leading and managing team operations. Known for exceptional interpersonal skills, adaptability, and fostering a collaborative environment. Strong emphasis on customer satisfaction, conflict resolution, and operational efficiency. Consistently delivers high-quality service and results in dynamic and fast-paced settings.
Work History
Server Shift Leader
9 Years- Trained and mentored new servers, enhancing team performance and customer satisfaction.
- Oversaw daily restaurant operations, ensuring smooth service and adherence to quality standards.
- Coordinated staff schedules to optimize coverage during peak dining hours.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
Restaurant Manager
1 Year 2 Months- Carefully interviewed, selected, trained, and supervised staff.
- Maintained high food safety standards through regular inspections and strict adherence to sanitation guidelines.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Trained, mentored, and supervised staff to enhance team performance and efficiency.
- Oversaw daily restaurant operations, ensuring high-quality service and guest satisfaction.
- Assisted in training new staff on menu offerings and service protocols.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
Server
6 Months- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Processed transactions accurately using point-of-sale systems to enhance efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
Skills
Food safety
Shift planning
Operations management
Server training
Personnel training
Customer relationship management
Complaint resolution
High energy and stamina
Upselling and cross selling
Inventory management
Reliable and responsible
Team player
Languages
English
Native or Bilingual
Spanish
Limited Working
Persian
Native or Bilingual
Timeline
Restaurant Manager
Sadaf Restaurant
03.2025 - 05.2026Read More
Server
Rden Bar and Restaurant
10.2023 - 04.2024Read More
Server Shift Leader
Sadaf Restaurant
08.2017 - CurrentRead More
West Coast University
Bachelor of Science from Nursing
Read More