Yazmín Vázquez
Tia Resturant
Dallas,TX
3
years of professional experience
Offering strong commitment to teamwork and customer satisfaction, eager to learn and develop in a fast-paced hospitality environment. Brings ability to quickly grasp industry standards and implement effective service strategies. Ready to use and develop organizational and leadership skills in server role.
Positive, upbeat, and reliable with knack for fostering collaborative team environment. Possesses deep understanding of customer service excellence and proficiency in managing high-volume operations. Aims to enhance guest experiences and streamline service processes effectively.
Work History
Server Shift Leader
2 Years 10 Months- Managed shifts to maintain operational efficiency and deliver outstanding customer experiences.
- Resolved customer complaints quickly, enhancing guest satisfaction and loyalty.
- Monitored stock levels and executed replenishment strategies to optimize supply availability.
- Managed inventory levels, coordinating timely replenishment of supplies.
Server/Supervisor
6 Months- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
- Collaborated with cross-functional teams to escalate complex issues, facilitating timely resolutions for customers
- Supervised daily operations, ensuring efficient service and adherence to health regulations.
- Trained new staff on restaurant policies, menu offerings, and customer service techniques.
Cashier / Host
2 Months- Greeted and welcomed guests upon arrival, fostering a warm and friendly atmosphere that enhanced guest experience
- Managed guest reservations and seating arrangements, facilitating smooth flow of service and minimizing wait times
- Communicated with kitchen staff to ensure timely delivery of food orders, supporting uninterrupted service
- Processed customer transactions efficiently using POS system.
- Assisted customers with menu inquiries and recommendations.
Education
High School Diploma
Medical Assistant - medical assistant
Skills
Food safety
Food handling
POS
Serving
Bartending
Restaurant experience
Food service
Customer service
Issue resolution
Shift planning
Personnel training
Organization
Personnel training
Timeline
Server/Supervisor
KICKIN' CRAB RESTAURANT
03.2025 - 09.2025Read More
Cashier / Host
Rodríguez restaurant
01.2025 - 03.2025Read More
Server Shift Leader
Tia Resturant
10.2023 - CurrentRead More
Ged.com
High School Diploma
Read More
The University of Texas At Arlington
Medical Assistant from medical assistant
Read More