Saniyya Mentor
GA
Summary
Dedicated professional with extensive experience in the general labor sector and front desk, recognized for strong work ethic and reliability. Proven track record of enhancing productivity and efficiency through hands-on skills and teamwork. Committed to leveraging expertise in a growth-oriented role that fosters professional development.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Essentially Divine Luxury Spa
StoneCrest , GA
04.2022 - 08.2024
- Input customer data into reservation systems and updated to reflect room changes.
- Greeted visitors warmly and directed them to correct personnel or office.
- Maintained a clean and organized reception area to uphold company image.
- Managed mail; opened, sorted, and distributed mail to the appropriate personnel.
- Answered and screened incoming calls.
- Ordered office supplies when needed.
- Scheduled Appointments.
Crew Member Team Leader
McDonald's Restaurant
Conyers, GA
12.2022 - 06.2024
- Greeted customers promptly and politely and responded to questions.
- Demonstrated leadership by consistently aligning with company policies.
- Explain the goals and expectations required of trainees.
- Assisted in creating a motivational atmosphere that encourages team growth.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Assisted in hiring crew members to expedite the onboarding process.
- Ensured that all safety protocols are followed during training sessions.
- Maintained organized storage areas for food products, beverages, and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Monitored the quality of food served to ensure it met company standards for presentation and temperature.
- Stocked shelves and cases with new or transferred items.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Crew Member
McDonald's
Conyers, GA
10.2021 - 11.2022
- Maintained an organized work area to ensure efficient operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Took orders from patrons and input selections into store computer system.
- Resolved customer complaints in a professional manner.
- Collected payments and provided accurate change.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05-2024
Georgia Gwinnett College
Lawrenceville, GASkills
- Appointment confirmation
- Mail coordination
- Departmental support
- Mail distribution
- Correspondence typing
- Complex Problem-solving
- Time management
- Supply management
- Team collaboration
- Attention to detail
- Record keeping
- Client communication
Timeline
Crew Member Team Leader
McDonald's Restaurant
12.2022 - 06.2024
Front Desk Receptionist
Essentially Divine Luxury Spa
04.2022 - 08.2024
Crew Member
McDonald's
10.2021 - 11.2022
High School Diploma -
Rockdale County High School
Georgia Gwinnett College
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