Sanja Dragovic
Huntington Beach
Summary
Dynamic server with a strong record of achieving high guest satisfaction. Skilled in menu knowledge and upselling techniques, contributing to increased sales. Eager to leverage training and team collaboration skills to enhance service efficiency.
Overview
7
7
years of professional experience
Work History
Server
Bayside Restaurant
Newport Beach
09.2022 - Current
- Recorded food and drink orders and served customer requests to the highest standard.
- Maintained full product knowledge of menu and specials.
- Help managers train new staff.
Poolside Server
Waterfront by Hilton
Huntington Beach
04.2025 - 08.2025
- Developed a thorough knowledge of the restaurant menu.
- Demonstrated ability to learn new menu items quickly and accurately.
- Made suggestions to customers based on preferences.
Server
The House
Newport Beach
07.2024 - 11.2024
- Passed food orders to the kitchen staff clearly and quickly.
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.
- Processed payments, handled cash and credit transactions, and balanced checks with 100% accuracy.
Server
San Marzano
Manhattan
10.2018 - 08.2022
- Consistently achieved top performance scores in guest satisfaction surveys, and contributed to repeat business.
- Increased sales by upselling appetizers, wine pairings, and desserts, boosting average check totals by 20%.
- Promoted a positive, collaborative team environment.
Skills
- Menu knowledge and food safety
- Order management and payment processing
- Customer recommendations and service
- Table resetting and organization
Languages
English
Professional
Serbian
Professional
References
References available upon request.
Timeline
Poolside Server
Waterfront by Hilton
04.2025 - 08.2025
Server
The House
07.2024 - 11.2024
Server
Bayside Restaurant
09.2022 - Current
Server
San Marzano
10.2018 - 08.2022
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