Sanjedah Haque
Woburn,MA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Dave And Buster
07.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Bussed and reset tables to keep dining room and work areas clean.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Fogo De Chao
05.2023 - 08.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Burgerim
12.2020 - 04.2023
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Management Information Systems
University of Massachusetts - Lowell
Lowell, MA05.2027
Skills
- High-volume dining
- Dining area maintenance
- Food Safety Standards
- Time Management
- Interpersonal Skills
- Warm and Friendly
Certification
- ServSafe, Dave and Buster's
Languages
English
Native or Bilingual
Bengali
Full Professional
Hindi
Full Professional
Urdu
Limited Working
Timeline
Server
Dave And Buster
07.2023 - Current
Server
Fogo De Chao
05.2023 - 08.2023
Server
Burgerim
12.2020 - 04.2023
Bachelor of Science - Management Information Systems
University of Massachusetts - Lowell
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