Santiago Maldonado-Mendoza

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Profits and Expenses

• Keep track of profits and expenses using QuickBooks
• Advised on price changes and promotions to enhance profitability

Payroll

• Pay workers either by check or direct deposit
• Keep track of raises and local regulations, so we can continue to construct a team environment

Supply

• Monitored inventory and prepared weekly shipments of products.
• Coordinated with suppliers to ensure timely delivery of high-quality products

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Line Leader, Pizza Maker, and Bomber

• Make Pizza's based on the customer order
• Coordinated coworkers to deliver renowned service efficiently.
• On the other kitchen, bombers, salads. and fried food would be made by a single person, which I mastered and was able to organize with efficiency and no mistakes

Cutting and Routing

• Identified, packaged, and directed pizzas to required locations while cross-examining receipts and remaking any that did not meet quality standards.
• Manage deliveries and pickups, sending drivers to their locations and organizing efficiently the routes they would take.

Phones and Customer Service

• Answer phones and take orders, being knowledgeable in our deals and our menu's answering any of the customers' questions that they might have
• Helping the customers that enters the store, giving them or taking their order, and give them deals which make it more likely for them to return

Preparation and Inventory

• Executed item preparation according to manager specifications, adhering to recipes for consistent quality.
• Conducted weekly inventory counts, ensuring product quality and accuracy.

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Customer Service and Drive Thru

• Communicated with customers in drive thru, accurately recorded orders to ensure satisfaction
• Coordinated with kitchen to expedite food preparation and organized customers in designated spots to reduce wait times

Server and Cleaner

• Served customers their correct orders, offered additional items, and ensured a pleasant dining experience
• Cleaned and disinfected tables promptly after customers left.