Sara Burleson
Marion,NC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
J Hartman's Resteraunt
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Take-Out Server
J Hartman's Resteraunt
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Mcdowell Early College
Marion, NC05.2023
Associate of Science -
McDowell Technical Community College
Marion, NC05.2023
Skills
- Guest Relations Management
- Cash Handling
- Memorization
- Coaching and Mentoring
- Complex Problem-Solving
- Schedule Preparation
- Sales Expertise
- Check Payment Processing
- Order Accuracy
- To-Go Order Preparation
- Time Management
Timeline
Server
J Hartman's Resteraunt
03.2022 - Current
Take-Out Server
J Hartman's Resteraunt
05.2021 - Current
High School Diploma -
Mcdowell Early College
Associate of Science -
McDowell Technical Community College
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