Sara Chandler
Peer Support Specialist
Roanoke Rapids,NC
Summary
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 6 years of sobriety and ready to help others reclaim lives through use of proper services. Quality-driven Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Peer Support Specialist
New Beginnings
Roanoke Rapids , NC
2016.06 - Current
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Communicated with individuals' family members, offering information and insight into support services available at community level.
Office Assistant
Food Lion
Roanoke Rapids , NC
2012.12 - 2016.02
- Interacted with customers by phone, email or in-person to provide information.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed new promotions and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Collected and authorized payments of guests.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Piggly Wiggly
Gaston , NC
2011.06 - 2012.11
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Created price tags and merchandise signs.
- Greeted customers entering store and responded promptly to customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Roanoke Rapids High School
Roanoke Rapids, NC 2009.08 - 2013.06
Skills
Interpersonal abilities
Certification
NCPS - National Certified Peer Specialist
Timeline
NCPS - National Certified Peer Specialist
2017-11
Peer Support Specialist
New Beginnings
2016.06 - Current
Office Assistant
Food Lion
2012.12 - 2016.02
Cashier
Piggly Wiggly
2011.06 - 2012.11
High School Diploma -
Roanoke Rapids High School
2009.08 - 2013.06
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