SARA DEWITT
Beaver Dam,United States
Summary
Professional in automotive industry with proven results in customer engagement and lead generation. Skilled in communication, CRM systems, and data management. Strong focus on team collaboration and adapting to changing needs. Reliable and capable of driving sales performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
BDC Representative
Napleton
08.2023 - 01.2025
- Optimized CRM system usage for efficient tracking of approximately 1500 monthly leads, prospects, and client communication history for all locations in Wisconsin.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Assisted management in analyzing performance metrics, identifying areas for improvement and implementing new strategies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Supported company growth initiatives through participation in marketing campaigns, promotional events, and product launches.
Scheduling Coordinator
Beaver Dam Health Care Center
04.2022 - 08.2023
- Managed approximately 100 incoming calls, emails, and faxes per day.
- Facilitated communication by liaising between departments for schedule adjustments.
- Resolved scheduling conflicts by adjusting timelines and reallocating resources.
- Provided outstanding service by addressing scheduling needs and preferences of stakeholders.
- Coordinated schedules by managing calendars for multiple team members.
Scheduling Coordinator
Absolute Bookkeeping
05.2015 - 08.2023
- Facilitated communication by liaising between departments for schedule adjustments.
- Resolved scheduling conflicts by adjusting timelines and reallocating resources.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
Education
Master of Science - Human Resources Management
Capella University
Minneapolis, MN07-2025
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH06.2021
Skills
- Attention to detail
- Interpersonal Communication
- Time Management
- CRM software
- Performance tracking
- Multitasking
- Adaptability and flexibility
- Sales training
- Business development
- Lead generation
Timeline
BDC Representative
Napleton
08.2023 - 01.2025
Scheduling Coordinator
Beaver Dam Health Care Center
04.2022 - 08.2023
Scheduling Coordinator
Absolute Bookkeeping
05.2015 - 08.2023
Bachelor of Science - Psychology
Southern New Hampshire University
Master of Science - Human Resources Management
Capella University
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