Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara DiDonato

PASADENA,MD

Summary

Dynamic and results-oriented professional with a proven track record in customer service and teamwork, demonstrated at McDonald's and other positions. Excelled in cash handling and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in food preparation and support, achieving significant improvements in team collaboration and service delivery without compromising quality.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald's
Pasadena, MD
08.2024 - Current
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Cashier

Dollar General
Pasadena, MD
08.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Handled cash with high accuracy and took care to check bills for fraud.

Temporary Support Assistant

Anne Arundle County Public Schools
Pasadena, MD
03.2018 - 06.2019

°Assisted special education students through general, co-education classes.

° Provided emotional support through difficult times during the school year.

Education

High School Diploma -

Northeast Senior High School
Pasadena, MD

Music Education

Frostburg State University
Frostburg, MD

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Drive-Thru Operations
  • Food Preparation

Timeline

Crew Member

McDonald's
08.2024 - Current

Cashier

Dollar General
08.2020 - 11.2021

Temporary Support Assistant

Anne Arundle County Public Schools
03.2018 - 06.2019

High School Diploma -

Northeast Senior High School

Music Education

Frostburg State University
Sara DiDonato