Sara Kaplan

• Greeted guests upon arrival and provided excellent customer service.
• Processed guest payments through cash registers or credit card machines in an accurate manner.
• Conducted routine cleaning of front desk and lobby area
• Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
• Performed nightly audit of cash register drawers to verify accuracy of funds on hand.
• Resolved customer complaints in a professional manner while maintaining high standards of service quality.
• Maintained inventory levels of office supplies needed for front desk operations.
• Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

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• Assisted customers with finding the right product for their needs.
• Provided product information and answered customer questions.
• Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
• Greeted customers upon entering the store and provided assistance.
• Stocked shelves with merchandise according to company standards.
• Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

• Maintained and updated gallery inventory database.
• Developed promotional materials for upcoming exhibitions.
• Assisted with installation of artwork, including hanging, lighting and display design.
• Managed social media accounts related to gallery activities, creating content and responding to inquiries.