Summary
Overview
Work History
Education
Skills
Timeline
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Sara Urena

Chandler,AZ

Summary

Experienced and customer-focused Jewelry Sales Associate with a proven ability to drive sales, build lasting client relationships, and deliver exceptional service. Skilled in presenting fine jewelry and creating personalized, luxury shopping experiences.

Overview

3
3
years of professional experience

Work History

Sales Associate

Elite Jewelers
Chandler, AZ
02.2023 - Current
  • Identified customer preferences and needs to recommend ideal solutions, boosting overall sales performance.
  • Consistently meet and exceed individual sales targets, while contributing to team goals and overall store performance.
  • Assisted customers with product selection, sizing, and styling.
  • Supported onboarding and development of new hires through peer mentoring, knowledge sharing, and performance feedback.
  • Maintained the cleanliness of the store environment, including floors, windows, and displays.
  • Professionally handled customer complaints.
  • Processed sales transactions using cash registers or point-of-sale systems.

Barista

For Five Coffee
Washington, DC
01.2022 - 11.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Hospitality - Hospitality Administration And Management

ISIL
Lima, Peru
11-2021

Skills

  • Product upselling
  • POS and inventory systems
  • Metalworking techniques
  • Custom jewelry creation
  • Product knowledge
  • Display setup

Timeline

Sales Associate

Elite Jewelers
02.2023 - Current

Barista

For Five Coffee
01.2022 - 11.2022

Hospitality - Hospitality Administration And Management

ISIL

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