Summary
Overview
Work History
Education
Skills
Timeline
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Sarafina Lucido

Clinton Township,MI

Summary

I have worked as a Reliable Shift Leader. My job responsibilities include keeping the shelves stocked and organized, making sure that employees are on task and the store is always clean. I manage the register and cash, close the store, and train new employees. As a shift leader, I am dedicated to a high standard of service and a comfortable work environment.

Overview

3
3
years of professional experience

Work History

Shift Leader

Tropical Smoothie Cafe
06.2021 - 02.2024
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Lutheran High North
Macomb, MI
05.2023

Cosmetology

Paul Mitchell The School Michigan
Sterling Heights, MI
07.2025

Skills

  • Customer Service
  • Policy Enforcement
  • Positive Attitude
  • Team motivation
  • Training Assistance
  • Cash Handling
  • Staff Supervision

Timeline

Shift Leader

Tropical Smoothie Cafe
06.2021 - 02.2024

High School Diploma -

Lutheran High North

Cosmetology

Paul Mitchell The School Michigan

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Sarafina Lucido