
Compassionate and skilled customer service representative with a focus on client communication and order management. Experienced in providing quality pet care and basic training, poised to contribute to a supportive and efficient environment.
• Provided phone and chat support for customers, answering questions and resolving concerns.
• Processed and managed customer orders while ensuring accurate follow-up.
• Identified client needs and recommended solutions or products.
• Handled customer issues quickly and professionally while maintaining strong communication.
• Provided pet sitting for dogs, birds, cats, and fish.
• Taught basic dog commands including sit, stay, recall, and leash walking.
• Assisted with potty training, feeding routines, bathing, and brushing.
• Scheduled and confirmed appointments for new and returning clients.
• Responded to phone and email inquiries and followed up with current clients.
• Assisted with sending products and informational emails to potential clients.
• Maintained a welcoming and organized environment for customers.
• Assisted with daily care for dogs, cats, birds, and other companion animals.
• Maintained clean kennels, cages, and feeding areas.
• Provided feeding, exercise, and social interaction for animals awaiting adoption.
• Observed and reported health or behavioral changes.