Sarah Beck
Clemmons,NC
Summary
Take-charge professional delivering strong support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. . Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Store Manager
Puff Vapeshop
Clemmons, NC
07.2022 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Property Manager
Self-employeed
Clemmons, NC
03.2018 - Current
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Bartender
Mi Pueblo Restaurant
Clemmons, NC
01.2021 - 07.2022
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Restaurant Waiter
Ruth Chris Steakhouse
Jacksonville, FL
01.2016 - 02.2017
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Provided exceptional service to high volume of daily customers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Education
High School Diploma -
R J Reynolds High School
Winston-salem, NC06-2014
Skills
- Store Operations Oversight
- Project Management
- Customer Service Management
- Outstanding Communication Skills
Timeline
Store Manager
Puff Vapeshop
07.2022 - Current
Bartender
Mi Pueblo Restaurant
01.2021 - 07.2022
Property Manager
Self-employeed
03.2018 - Current
Restaurant Waiter
Ruth Chris Steakhouse
01.2016 - 02.2017
High School Diploma -
R J Reynolds High School
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