Sarah Bell
Chillicothe,OH
Summary
Proven leader and efficient problem-solver, adept in customer service and cash handling, enhanced RHF Enterprises' team performance through effective training and policy consistency. Excelled in multitasking and teamwork, significantly boosting customer satisfaction and operational efficiency without compromising quality.
Overview
7
7
years of professional experience
Work History
Crew Member
Raising Cane’s
Chillicothe, OH
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Shift Manager
RHF Enterprises
Chillicothe, OH
08.2021 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Crew Member
RHF Enterprises
Chillicothe, OH
02.2018 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor’s In Cybersecurity - Information Technology
Southern New Hampshire University
Hooksett, NHAdena High School
Frankfort, OH05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
Timeline
Crew Member
Raising Cane’s
11.2023 - Current
Shift Manager
RHF Enterprises
08.2021 - 08.2023
Crew Member
RHF Enterprises
02.2018 - 08.2021
Bachelor’s In Cybersecurity - Information Technology
Southern New Hampshire University
Adena High School