Sarah Byrne
Eaton,CO
Summary
Dedicated 911 Dispatcher offering 28 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in Emergency Medical Dispatching and IAED protocols.
Overview
29
29
years of professional experience
Work History
911 Dispatcher
Colorado State University Police Department
2014.12 - Current
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
- Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
- Improved dispatcher training programs to enhance overall performance and accuracy in high-pressure situations.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
- Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
- Provided on-the-job training and coaching to develop new dispatchers.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
911 Dispatcher
Weld County Regional Communications Center
1995.04 - 2014.09
Education
Associate of Arts - Criminal Justice
Aims Community College
Greeley, Colorado05.1993
Skills
- Basic Life Support Understanding
- Certified EMD Dispatcher (2026)
- Computer-Aided Dispatching
- CCIC Backup Coordinator
- Certified Training Officer (Trainer's Edge, LTD)
- CPR Certified (2026)
Timeline
911 Dispatcher
Colorado State University Police Department
2014.12 - Current
911 Dispatcher
Weld County Regional Communications Center
1995.04 - 2014.09
Associate of Arts - Criminal Justice
Aims Community College
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