Sarah Byrne
Eaton,CO
Summary
Dedicated 911 Dispatcher offering 28 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in Emergency Medical Dispatching and IAED protocols.
Overview
29
29
years of professional experience
Work History
911 Dispatcher
Colorado State University Police Department
Fort Collins, Colorado
12.2014 - Current
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
- Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
- Improved dispatcher training programs to enhance overall performance and accuracy in high-pressure situations.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
- Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
- Provided on-the-job training and coaching to develop new dispatchers.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
911 Dispatcher
Weld County Regional Communications Center
Greeley, Colorado
04.1995 - 09.2014
Education
Associate of Arts - Criminal Justice
Aims Community College
Greeley, Colorado05.1993
Skills
- Basic Life Support Understanding
- Certified EMD Dispatcher (2026)
- Computer-Aided Dispatching
- CCIC Backup Coordinator
- Certified Training Officer (Trainer's Edge, LTD)
- CPR Certified (2026)
Timeline
911 Dispatcher
Colorado State University Police Department
12.2014 - Current
911 Dispatcher
Weld County Regional Communications Center
04.1995 - 09.2014
Associate of Arts - Criminal Justice
Aims Community College