SARAH CHANTLAND-SIMMONS
Tucson,AZ
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
I have been in retail management since I was 18 years of age. Mostly environments that also included clothing sales, intimate clothing sales and home goods sales.
I am looking for a fun but yet, challenging place to work and still maintain a connection with people, and helping people!
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
VectraRx
ORO VALLEY, AZ
12.2022 - 04.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Pharmacy Technician
Walgreens
TUCSON, AZ
02.2015 - 12.2022
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided education materials about medications to patients upon request.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Interpreted and processed medication orders under supervision of pharmacist.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Prepared and processed medical insurance claim forms and records.
STORE MANAGER
CVS Pharmacy
TUCSON, AZ
08.1997 - 12.2014
- Overall performance of the Four walls of the building, including Pharmacy.
- Priority of Excellent Customer Service, manage Profits and Losses on a weekly/ monthy basis, and overall loss prevention practices outlined with Company policies.
- Merchandising, keeping a clean and shopping friendly environment, receiving many deliveries.
- Following basic sales and payroll budgets and projections with guidelines and goals expected by the company to reach or exceed those expectations.
Education
Some College (No Degree) - Music Education
Hartt School of Music
Hartford, CTSkills
- Prescription Filling
- Workflow Optimization
- Supply Restocking
- Insurance Verification
- Shipping packages for all over US
- Insurance Billing
- Billing support
- Proper labeling procedures
- New Hire Onboarding
- Healthcare regulations
- Data Analytics
- Timesheet Processing
- Relationship Building
- Recordkeeping
- Customer Engagement
- Task Delegation
- Scheduling expertise
- Business Management
- Administrative tasks
Affiliations
- Gardening, any outdoor activity, photography, off-wheeling, crafts, and anything for fun!
- Music, lots of it! Can play multiple instruments, majored in college with the Flute and Piccolo , participated in voice and music writing
Accomplishments
- CVS achievements included Store Training Manager, inventory management specialist for District 1 in CT, and achieved a district nominee for best in class in 2003, attending the company conference rewards in Orlando, FL in Sept 2003
Certification
- Pharmacy Technician CphT since 2014
LEADERSHIP
- Many locations i worked in always reached or achieved the goals that were expected from myself and my staff. I have "cleaned up" many locations in CT and in AZ and have opened brand new locations for at least 4 times successfully.
References
References available upon request.
Timeline
Pharmacy Technician
VectraRx
12.2022 - 04.2024
Pharmacy Technician
Walgreens
02.2015 - 12.2022
STORE MANAGER
CVS Pharmacy
08.1997 - 12.2014
Some College (No Degree) - Music Education
Hartt School of Music
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