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Dynamic clinic manager with proven expertise at Massage Envy Spa, enhancing operational efficiency and client satisfaction. Skilled in clinical management and employee training, fostering a collaborative team environment. Achieved a 20% increase in client retention through strategic relationship-building and process improvements. Adept at HIPAA compliance and inventory management, ensuring seamless clinic operations.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

My objective is to obtain a challenging position and the opportunity to obtain valuable skills and work experience in the medical field.

I am patient focused; employee centered and create balanced working relationships with our physicians and administrative staff. My goal is to make patient needs met. I relate to them personally. I create an atmosphere of care, laughter and empathy. I listen to them.
My staff and I work together. I encourage them to engage and bring up solutions and ideas for better patient care and clinic flow. I have provided a library of books and educational videos and pamphlets to use as needed.
I work with the doctors on team learning. We discuss techs that need extra help. We have monthly learning sessions with the doctors leading the education for the technicians.
I have been recently added to a monthly MIPS meeting.
I attend bi-monthly manager's meetings. I am experienced with clinic operations management, team leadership, and patient care.

Dynamic Clinic Manager at Bluestem Health with a proven track record in enhancing patient care quality and operational efficiency. Expert in HIPAA compliance and employee training, I successfully streamlined scheduling processes, reducing wait times by 30%. Committed to fostering teamwork and professional development, I prioritize patient relations and staff performance.
Qualified Clinic Manager with proven track record in overseeing clinic operations and ensuring high standards of patient care. Successfully managed day-to-day administrative tasks and improved operational efficiency. Demonstrated expertise in team leadership and patient relations.

When I started working at Family Healthcare I was a scheduler. In 2014 I moved into the role of Clinic Manager. While working as Clinic Manager I worked with Midwest Healthcare and the State to maintain Rural Healthcare Status. January 31,2022 the clinic was sold to Baxter Hospital and I remained Clinic Manager. The transition was a little challenging but I done my best to see that the clinic was ran smoothly and passionate care for our patients was a priority of mine. I also stepped up and managed a second clinic at Salem AR for a year. I feel while working in my current position as Clinic Manager I have done my best to see that patients are taking care and needs met. I have worked very hard on quality measures for our clinic and they are improving daily. I also believe I work well with my peers and complete task in a timely manner. During my time as Clinic Manager with Baxter Health I have completed 142 Training modules in TLC.

Sarah E. Rivera

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Clinic Manager

Mobile Examiner

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Medical Assisting -

Phlebotomy

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Clinic Manager

Mobile Examiner

Diploma - undefined

Medical Assisting -

Phlebotomy

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