Sarah Good
Birmingham,Alabama
Summary
Dynamic professional with extensive experience in HR analytics and career development. Known for implementing processes that enhance employee performance and retention while ensuring compliance with company policies. Ready to leverage expertise in strategic planning to drive organizational success.
Overview
17
17
years of professional experience
Work History
Automotive Service Manager
Walmart
Birmingham, Alabama
06.2024 - 10.2025
- Increased department and service sales by 11% from previous year.
- Developed and implemented plans decreasing shrinkage, achieving -4% inventory loss in latest results.
- Maintained accurate records of all inventory levels, including ordering parts when necessary.
- Implemented processes enhancing customer satisfaction and retention, leading to improved service loyalty.
- Scheduled and coordinated auto service staff assignments to optimize vehicle handling.
- Scheduled preventive maintenance services according to manufacturer's recommendations.
- Recruited and trained new employees, ensuring they met job requirements and contributed to team performance.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Front End Manager
Walmart
Hueytown, Alabama
04.2023 - 06.2024
- Ensured compliance with safety standards and company procedures at all times.
- Managed customer complaints and rectified issues to complete satisfaction.
- Oversaw shelf inventory and customer-focused loss prevention strategies.
- Created and optimized employee schedules for shift coverage.
- Evaluated financial reports and trend forecasts.
- Maintained important files, running reports, and delivering updates on occupancy and revenue.
- Trained and managed a team of 5 front-end developers.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Personnel Manager
Walmart
Homewood, Alabama
10.2008 - 04.2023
- Managed recruitment and onboarding processes for diverse team members.
- Implemented workforce planning strategies to optimize staffing levels.
- Coordinated compliance with labor laws and company policies consistently.
- Recruited, interviewed and selected job applicants for various positions.
- Assisted with preparing budgets related to personnel costs and monitored payroll processing activities.
- Developed effective strategies for retaining top talent within the organization.
- Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment.
- Developed, evaluated and updated personnel policies and procedures to ensure compliance with applicable laws and regulations.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Managed compensation, insurance and vacation days within employee benefits programs.
Education
Bachelor of Science - Health
Virginia College
Birmingham, AL03-2006
Skills
- Employee training
- Team leadership
- Effective communication
- Career development
- HR analytics
Timeline
Automotive Service Manager
Walmart
06.2024 - 10.2025
Front End Manager
Walmart
04.2023 - 06.2024
Personnel Manager
Walmart
10.2008 - 04.2023
Bachelor of Science - Health
Virginia College