Sarah Holcomb
Tyler,TX
Summary
Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail and filing paperwork. Excellent data entry and appointment scheduling skills. Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs. Detail-oriented administrative professional accustomed to handling routine needs and special projects. Monitors and records expenditures, schedules appointments and proofreads documents prior to finalization. Hardworking and punctual individual familiar with administrative bookkeeping software and accounting procedures. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
14
14
years of professional experience
Work History
Receptionist
Mills Automotive
Tyler, TX
01.2023 - Current
- Directed numerous calls per day to appropriate recipients using multi-line system
- Answered questions regarding company pricing and policies
- Greeted incoming guests and directed individuals to appropriate personnel
- Routed messages, coordinated appointments, and directed personnel to various departments
- Anticipated guest needs, delivering exceptional customer service to exceed expectations
- Treated visitors with friendly, approachable attitude
- Scheduled appointments and documented updates in scheduling software
- Greeted and welcomed visitors upon arrival, ensuring they felt comfortable
- Responded to email inquiries promptly, providing accurate information or forwarding messages to appropriate party if needed
- Maintained clean and orderly reception area, including seating and reading materials
- Liaised with building management regarding maintenance concerns within reception area
- Trained new employees on receptionist duties ensuring they were familiar with company policies and procedures
- Directed guests to appropriate personnel or departments as needed
- Supported event planning efforts by organizing guest RSVPs and preparing name tags
- Handled cash transactions related to services rendered at front desk for example, notary public fees
- Created informational packets for potential clients during their visits
- Managed office supply inventory by regularly checking stock levels and ordering new supplies
- Prepared conference rooms for meetings by setting up chairs, tables, projectors, refreshments if required
- Assisted with administrative tasks such as filing, copying, and data entry as needed
- Operated office equipment such as photocopiers, fax machines, and printers efficiently
- Scheduled appointments for staff members and clients in organized manner
- Sorted and distributed mail to appropriate staff members or departments daily
Patient Care Technician
Home Health Services
Tyler, TX
02.2021 - 01.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Administrative Assistant
Christus
Tyler, TX
01.2018 - 02.2021
- Proofread documents for grammar, spelling, and formatting errors before distribution
- Screened job applicants by reviewing resumes and conducting preliminary interviews over phone or in-person
- Assisted in preparation of monthly financial reports for executive review
- Supported human resources department by updating employee files as needed
- Handled sensitive information with discretion while maintaining confidentiality protocols
- Collaborated with team members on projects to meet deadlines efficiently
- Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel
- Trained new administrative staff members in company procedures and best practices
- Developed professional relationships with clients through consistent communication and collaboration
- Assisted with event planning, including booking venues, arranging catering, and coordinating logistics
- Managed daily office operations and maintained organized workspace
- Processed invoices and expense reports according to company policies
Receptionist
Russell Oil and Gas
Tyler, TX
02.2011 - 01.2018
- Greeted incoming guests and directed individuals to appropriate personnel
- Treated visitors with friendly, approachable attitude
- Anticipated guest needs, delivering exceptional customer service to exceed expectations
- Answered questions regarding company pricing and policies
- Routed messages, coordinated appointments, and directed personnel to various departments
- Prepared conference rooms for meetings by setting up chairs, tables, projectors, refreshments if required
- Directed guests to appropriate personnel or departments as needed
- Ensured guest safety by monitoring visitor access through sign-in procedures
- Provided basic troubleshooting assistance for minor technical issues with computers or other equipment in reception area
- Answered incoming phone calls and provided information or transferred calls accordingly
- Maintained clean and orderly reception area, including seating and reading materials
- Assisted with administrative tasks such as filing, copying, and data entry as needed
- Scheduled appointments for staff members and clients in organized manner
- Supported event planning efforts by organizing guest RSVPs and preparing name tags
- Operated office equipment such as photocopiers, fax machines, and printers efficiently
- Trained new employees on receptionist duties ensuring they were familiar with company policies and procedures
- Handled cash transactions related to services rendered at front desk for example, notary public fees
- Contributed to positive work environment by maintaining professional communication with colleagues at all times
- Sorted and distributed mail to appropriate staff members or departments daily
- Liaised with building management regarding maintenance concerns within reception area
Education
June 2015
Skills
- Scheduling
- Project Coordination
- File Management
- Technical Support
- Data Entry
- Office Management
- Microsoft Office Specialist Certified
- Customer and client relations
- Office Administration
- Calm Demeanor
- Spreadsheet tracking
- Calendar Management
- Multi-line telephone skills
- Staff Management
- Customer/Client relations
- Tech-Savvy
- Document Management
- Database Administration
Timeline
Receptionist
Mills Automotive
01.2023 - Current
Patient Care Technician
Home Health Services
02.2021 - 01.2023
Administrative Assistant
Christus
01.2018 - 02.2021
Receptionist
Russell Oil and Gas
02.2011 - 01.2018