Sarah Hose
New Market,MD
Summary
Results-driven Administrative Assistant skilled in delivering exceptional customer service and making informed decisions. Known for a strong work ethic and professionalism, with a proactive approach to tasks and responsibilities.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
New Market Chiropractic
New Market, MD
09.2022 - Current
- Managed daily office operations, ensuring efficient workflow and task completion.
- Processed insurance verifications and billing inquiries, maintaining accuracy in patient accounts.
- Coordinated patient scheduling, check-in, check-out, and payments to streamline billing procedures.
- Maintained organized patient records, ensuring compliance with confidentiality standards.
- Provided clerical support by preparing documents and managing filing systems.
- Assisted healthcare providers with administrative tasks, enhancing focus on quality patient care.
- Delivered compassionate customer service, fostering a welcoming environment for patients and families.
- Implemented improvements in front desk operations that increased patient satisfaction levels.
Receptionist Administrator
Pain and Spine Specialists
04.2015 - 09.2022
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated communication between patients and medical staff for timely inquiry responses.
- Assisted in maintaining accurate patient records for compliance with regulations.
- Supported billing processes by accurately collecting co-pays and verifying insurance information.
- Trained new administrative staff on office protocols and software systems for performance improvement.
- Greeted visitors and customers professionally, providing knowledgeable assistance.
- Maintained a clean reception area to ensure a positive first impression.
- Arranged travel logistics for executive team, optimizing schedules and resources.
Education
High School Diploma -
South Carroll High School
Skills
- Reception management
- Effective communication
- Scheduling appointments and patients
- Billing and payment processing
- Electronic medical records (EMR)
- Documentation coordination
- Insurance processing
- Client service excellence
- Cash management
- Time efficiency
- Data entry skills
- Basic life support certification
Timeline
Medical Receptionist
New Market Chiropractic
09.2022 - Current
Receptionist Administrator
Pain and Spine Specialists
04.2015 - 09.2022
High School Diploma -
South Carroll High School