Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hostetler

Folsom,CA

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

16
16
years of professional experience

Work History

Server

Mimosa House
12.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for Brunch restaurant with social relevancy and intentionality.

Server/Shift Manager/Key Holder

Oscar's Classic Diner
10.2007 - 11.2021
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Mail Processing Clerk

State Of Missouri
01.2008 - 04.2021
  • Used automated mail processing equipment to sort and collate mail.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Distributed mail on foot to residences and businesses, delivering to approximately 20-30 customers per shift

Education

Bachelor of Arts - Bible Studies

Ozark Bible Institute And College
Neosho, MO
05.2004

High School Diploma -

Catoosa Christian Academy
Catoosa, OK
05.1999

Skills

  • Daily Specials Memorization
  • Food Inspection
  • Safe Food Handling
  • Food Delivery
  • Guest Engagement
  • Order Management
  • Beverage Preparation
  • Food Safety Understanding
  • Suggestive Selling

Timeline

Server

Mimosa House
12.2021 - Current

Mail Processing Clerk

State Of Missouri
01.2008 - 04.2021

Server/Shift Manager/Key Holder

Oscar's Classic Diner
10.2007 - 11.2021

Bachelor of Arts - Bible Studies

Ozark Bible Institute And College

High School Diploma -

Catoosa Christian Academy

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